UNCC has been providing high quality home care services  since 2019.

We are committed to genuinely helping people through exceptional care services, all built around each person’s individual needs. As a registered NDIS  provider, we do all we can to ensure our clients get the most from their government funding. Our  in home care is all about making sure people receive the care they truly need.

Our home Care Mission

UNCC is committed to providing high quality care that always puts the client first. Care should be shaped around individuals, putting their preferences at the centre of all the services that support them. This approach shapes everything we do, from the planning stage down to the practical tasks we do for our clients each day.

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What does this mean?

We treat our clients as individuals – we respect their values and expressed wishes.
We collaborate – our clients take an active role in their care.
We communicate and listen – the best care happens when everyone is on the same page.
We are sensitive to cultural and family needs – we support people from many different backgrounds.
We value our client’s independence – we focus on what people can do for themselves, and empower them to live as independently as possible.
We value dignity, comfort and safety – we aren’t just concerned about what we do; we also care about how we do it.
We take a holistic approach to care – we work with clients to deliver a plan that truly cares for every aspect of their being.

 

OUR VALUES

Our four values are:

Passion: We are committed to providing an excellent service to the people we care for. We aren’t just about performing tasks and ticking boxes – we put the person first, going above and beyond to deliver high quality care.

Empathy: We truly care about the people we help. Our carers and wider staff are culturally sensitive, compassionate and understanding. They genuinely listen to your needs.

Respect: We believe everyone around the deserves a service that enables them to live independently, with dignity and quality of life. We put the person at the centre of our care.

Accountability: We take our care seriously. Compliance, rigorous screening and quality standards are embedded into everything we do. We work hard to ensure we deliver the quality of care that you signed on for.

We aim to partner with like-minded individuals who share our values and passion for excellence. Together, we follow a person-centered approach to care, with a commitment to continuous improvement.

HIV Dialogue

Bringing the dialogue around HIV to the community. An innovative program created by UNCC volunteer for empowering sector to have conversation about HIV in Australia, Kenya, Uganda & South Sudan

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